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Privacy & Cookie policy

How do we collect information?

Information provided by you:

We receive and store information you enter on our website or give us in any other way, including: use our online reservations, stay as a guest at our hotel, subscribe to our newsletter or request a brochure, submit enquiries and feedback forms, correspondence with us. You decide how much information to share with us in most cases. Not sharing required information may limit your ability to engage in certain activities, such as: payment information required to complete your reservation. If you submit any personal information relating to another person (e.g., if you make a reservation for another individual), you represent that you are authorized by that person to do so and to permit us to use the information in accordance with this Privacy Policy. You also represent that the information you provide is accurate.

Automatic information: 

When you use or interact with our website and/or use any apps that we may make available on our website, we receive and store information generated by your activity and information automatically collected from your browser or mobile device. For example, like many websites, we obtain certain information when your web browser accesses our website. This information helps us to communicate with our guests and better understand them.

 

Why do we collect the information?

It is our duty to comply with legal and regulatory requirements or demands in accordance with applicable law, regulations, or other legal processes. The legal basis for processing your personal information is made up of one or more of the following reasons:

  • Your consent
  • Providing the services that you have requested
  • Compliance with applicable laws, regulations or other legal process
  • Maintaining a night register
  • Legitimate Business Interest

We collect your information only to operate effectively and provide you with the best experiences with our services.

 

What is the purpose of collecting, using and disclosing this information? 

Fulfillment of reservation and other purchases

We may process information relating to transactions that you enter into with us and/or through our website (“transaction data”)

Guest relations

To offer hospitality services and goods based on your preferences and prior stays at one of our properties.

Response to inquiries

We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication (such as groups, meetings and events). The correspondence data may be processed for the purposes of communicating with you and record-keeping.

Internal business purposes

For our internal business purposes, developing new products, enhancing the website, improving our services, identifying usage trends and visiting patterns, determining the effectiveness of our promotions, evaluating Third Parties performance (such as Travel Agencies), predicting our yield and occupancy, and meeting contractual obligations.

Administrative and other communications

To send you important information regarding our website, changes to our terms, conditions, and policies, or other administrative information (e.g., information about your travel reservations, such as confirmation emails).

Marketing and promotions

To communicate news and promotions to you regarding Bayside Boutique Hotel related to products and services we think may be of interest to you.

Safety and security

To maintain your safety and security as well as that of other guests and staff, while you visit Bayside Boutique Hotel.

 

What about cookies?

Bayside Boutique Hotel only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that these no longer store cookies. In addition, you can also delete all information previously stored via the settings of your browser.

 

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account.

Would you like to use your right to objection and / or right to data portability or if you have other questions/comments about data processing, please send a specified request to [email protected]. To ensure that the request for access has been made by you, we ask you for a copy of your ID to be sent with the request. Bayside Boutique Hotel will as soon as possible, but in any case within four weeks, respond to your request.

 

Terms and conditions

Please also take not of our Terms and Conditions & House Rules.

Best price guarantee

Book your stay directly via our website and secure your rate with the Best Price Guarantee. Found a lower price elsewhere within 24 hours of booking via Bayside? We will match the price.

Direct booking benefits

Take advantage of this offer and book directly through our loyalty program.